Busy people find these bite-size learning modules a useful way to brush up on skills and to learn new techniques that can be used right away.

Each module includes a personal work pack for reference.

1. Developing and sustaining resilience: discover approaches and enhance skills to remain effective when confronting set backs

2. Using Solution Focus to reduce conflict: techniques that work!

3. Powerful questions for staff development

4. Influencing others, or getting to agreement: improved results using NLP

5. Improving team performance: a Solution Focus approach

6. Getting the work-life balance that works for you

7. Making meetings more meaningful: a fresh approach

8. Pitching for business: presenting to prospective clients